Once your product has been installed, to ensure minimal downtime, (if any) scheduled PPM is essential. Not only does this also reduce the amount of maintenance needed it helps to maximise the lifetime of your product.
AST Digital Solutions can provide you with a robust custom maintenance package, covering hardware and software. We only use the best quality components to ensure visits are kept to a minimum.
Depending on level of SLA you choose, you will be provided with a 24/7 phone number and ticket system with a guarantee that your ticket will be responded to within the timescale promised.
The photo above shows a PSU fitted to a D6 digital screen which had not had PPM performed on it. This demonstrates why PPM is so important. The PSU had overheated and cut out due to thermal protection. Depending on location, bi-annual PPM would of prevented this happening. AST Digital Solutions understands that a blank screen can equate to significant loss of revenue and can affect brand reputation.